Frequently asked questions
FAQ
Answers to questions about research materials, batch documentation, delivery and the ordering process. Questions about human use of the products are outside the scope of our activity.
What are PUREPOINT products for?
PUREPOINT Supply products are intended for research and laboratory purposes only. They are reference materials for analytical studies conducted by qualified laboratories. They are not intended for use by humans or animals.
Can I use these products?
The products available on purepoint.pl are not intended for human use. Purchase is possible for research and laboratory purposes only. Before ordering, please read the Research Disclaimer.
Are the products safe to use?
PUREPOINT Supply does not provide information on the safety of human use of the products. The products are intended for laboratory purposes only. For questions about the safety of handling a research material under laboratory conditions, please contact us.
What is the dose of this peptide?
We do not provide information on dosing or usage protocols. The nature of our activity (sale of research-only materials) precludes providing such information. For medical questions, please consult a physician.
How are they verified?
All products are verified by HPLC (high-performance liquid chromatography) and reach a purity of ≥99%. Certificates of Analysis (COA) are available for every batch. Details of the quality control system are described on the Quality page.
How are they stored and transported?
The recommended storage of peptides is 2–8°C, away from light and moisture. The lyophilizate (powder) withstands short-term transport at ambient temperature and does not require a cold chain — therefore we ship as standard, at ambient temperature. After reconstitution, the material is used in accordance with the specification.
What is on the vial label?
Labels contain identification data only: chemical name, mass, CAS number, purity, batch number (LOT), manufacturing date (MFG), expiry date (EXP) and storage conditions. Labels contain no usage information or any consumer-facing language.
Who can order?
Our products are intended for scientists, university laboratories, independent research units and entities conducting research. By placing an order, the buyer confirms that they are purchasing the materials for research purposes only and have the appropriate qualifications to handle them.
What is the order processing time?
The standard processing time is 1–3 business days from payment confirmation. We ship on business days, at ambient temperature.
What are the payment methods?
Płatności online obsługuje bramka Stripe — karty Visa/Mastercard, BLIK oraz Apple Pay / Google Pay. Dostępny jest również przelew bankowy na rachunek K2B Enterprise sp. z o.o. jako metoda alternatywna. Szczegóły dostępne są na stronie zamówienia.
Can I return an order?
Due to the nature of the product (integrity of the primary packaging and the batch), research materials may be returned only in the cases provided for in the Returns Policy and in the event of a defective delivery. Details are in the Legal Center.
Do you provide a COA before purchase?
We provide the COA for a specific batch to the buyer after the order is placed. For enquiries from institutional clients before ordering, please contact us with the material and batch details.
Can I order independent batch validation?
Yes. Institutional clients may commission independent batch validation by an accredited external laboratory. A control sample can be made available on request. Please contact us to discuss the details.